Privacy Policy
Last updated: 2026-08-01
This is placeholder prototype text. It will be reviewed by a lawyer before going live.
1. What information do we collect?
Information you give us
- Name, email and phone number
- Profile photo, bio and skills
- Bank account details (for sellers)
- National ID details (when you request verification)
- Order requirements, attached files and chat messages
Information we collect automatically
- IP address, device and browser type
- Pages you viewed and what you searched for
- Cookies and similar technologies
2. How do we use it?
- To create orders, process payments and deliver work
- To identify users and protect accounts
- To recommend services that suit you
- To detect fraud and violations
- To send notifications (orders, messages, reminders)
- To research how to improve the Platform
3. Who do we share it with?
We DO NOT sell your information. We only share it in these cases:
- The other party: When an order is placed, the seller and client see each other's name and the information needed for the order.
- Payment providers: QPay and banks — to process transactions.
- Law enforcement: When required under the laws of Mongolia.
4. How long do we keep it?
For as long as you have an account, and for 2 years after it is deleted. Financial records are kept for 10 years under the Law on Accounting.
5. Your rights
- To view and correct your information
- To request deletion of your account
- To opt out of marketing notifications
- To get a copy of your information
To exercise these rights, use your settings or contact us.
6. Security
All connections are encrypted with HTTPS. Passwords are stored in a form that can't be recovered. Staff can't see full bank account numbers. Please note, however, that no system on the internet is 100% secure.
7. Cookies
We use cookies to keep you logged in and to collect usage statistics. You can block cookies in your browser settings, but some parts of the site may not work.
8. Children's information
The Platform is not intended for people under 18. If we find such information, we delete it immediately.
9. Contact
Send privacy questions to nuutslal@uurga.com or through the contact page.